Track a parcel from China using the track code. Universal parcel tracking. Tracking parcels in Russia

The state enterprise "Russian Post" (FSUE) was established by government decree of September 5, 2002. The enterprise was officially registered and adopted its Charter on February 13, 2003.

Russian Post has in its network 86 regional branches, 42,000 branches and about 350,000 employees, of which 87% are women. The company provides delivery and postal services in the territory of Russian Federation with an area of 17,000,000 square kilometers. Russian Post operates in 9 time zones, delivering postal items to 2,600,000 road, 1,200 air and 106 railway routes.

The company owns 18,000 trucks, 827 vans, 4 ships, 4 helicopters and one horse.

Russian Post plays an important role in the national infrastructure. The company greatly influences the development of other sectors.

Every year, Russian Post employees receive and send more than 2.4 billion. parcels and postal items, 1.7 billion printed products, 595 million utility bills and other bills, 488 million pensions and benefits, and 113 million remittances.

The company operates under the leadership of the Ministry of Telecom and Mass Communications of the Russian Federation. The main office of the company is located in Moscow.

History of Russian Post

On June 28, 2002, by decision of the Government of the Russian Federation, a new concept was adopted for restructuring the postal system at the federal level. This concept involved the unification of all post offices countries into one organization for centralized control and distribution of resources. The enterprise is state-owned and controlled at the federal level.

The range of activities of Russian Post has expanded over time retail trade, federal money transfer service, EMS express delivery, photo printing and many other services.

Russian Post parcel tracking

The Russian Post parcel tracking system allows all clients of this company to check postal status online. The system quickly generates data and provides all available information about the parcel and where it is located in at the moment.

Russian Post parcel tracking numbers

Russian Post parcel tracking codes differ in types and can have different appearances.

Packages, small parcels and registered letters are tracked using a 14-digit number.
Parcels and parcels are assigned a special code which consists of 4 letters and 9 numbers:
- The first 2 letters indicate the type of shipment
- 9 digits - unique departure code
- The last 2 letters indicate the country from which the parcel was sent
Parcels EMS - international express delivery of items. The tracking number for EMS parcels is the same as for regular ones. international shipments, except for the fact that the code begins with the letter E

Examples of parcel tracking numbers:

14568859621458 - internal parcel tracking code
CQ---US (CQ123456785US) – parcel or small item from the USA, postal package
RA---CN (RA123456785CN) – parcel from China
RJ---GB (RJ123456785GB) – parcel from the UK
RA---RU (RA123456785RU) - if the parcel was not registered before entering the territory of the Russian Federation, Russian Post can assign an internal tracking number.

Russian Post tracking numbers are compiled in accordance with the international S10 standard, allowing parcels to be tracked by both the sender and the recipient, and the implementation of the Russian Post electronic tracking system makes this even easier.

How to track a Russian Post parcel?

In order to find out where your parcel is, you need to pay attention to the following.

For information about estimated arrival time and other details, you must use the Russian Post tracking number. This is a special tracking code that is unique for any package. It must be provided to you by the sender (online store, company or individual).
Fill in the search field located at the top of the web page with this tracking code.
Click the “Track” button and wait for the report to be ready.

Russian Post tracking

Russian Post tracks both parcels sent within the Russian Federation and international shipments, including EMS express mail. Domestic Russian Post shipments are tracked using a 14-digit track code, the first six digits indicate the sender's postal code. International shipments of Russian Post begin and end with 2 letters, the first two indicate the type of parcel, and the last two indicate the sender's country.

How to track a parcel in Russia?

Tracking a Russian Post parcel in the Russian Federation is quite simple. In order to start tracking your parcel, you need to have the parcel tracking code on hand. Russian Post tracks shipments using 14-digit slate tracking codes for domestic parcels and 13-digit codes for international shipments. To quickly and easily track your Russian Post parcel, enter the parcel's track number in the field above and BoxTracker will check your parcel and determine its location.

How to find a parcel by Russian Post tracking number

Russian Post parcels are located at postal number tracking. Domestic tracking numbers contain 14 digits, starting with the postal code of the sender or the department that issued the package. For example, if a parcel was sent from Moscow from the Russian Post office on Shelepikhinskaya Embankment with an index of 123290, then the departure code will look like 12329000000000. International parcels processed by Russian Post can be tracked using a standardized 13-digit code, typical for international shipments for postal services around the world. The first two letters indicate the type of item, then 9 unique digits of the item, and the last two letters indicate the sender's country code.

Parcel tracking ZA..LV, ZA..HK

This type of parcel differs from other international shipments in that these parcels are handled using a simplified system thanks to the cooperation of the Russian Post with the most popular online store for Russian citizens - Aliexpress. Thanks to this cooperation, the procedure for registering parcels with Aliexpress has been simplified, making shipment faster and cheaper. Such parcels have tracking codes like ZA000000000LV, ZA000000000HK.

Parcel tracking ZJ..HK

Parcels with a tracking code starting with ZJ are parcels of purchases made by Russians from the Joom online store. Just as in the case of Aliexpress, Joom entered into a partnership with Russian Post, thereby reducing the cost of delivering parcels from Joom, as well as significantly speeding up the shipping process itself from registration to delivery time.

When tracking, Joom parcels can have one of three statuses:

Parcel sent
The parcel arrived at the office
The parcel has been received by the addressee

Tracking parcels from China

Postal parcels from China may not have complete information about the location of the parcel, but you will have the most important information at your fingertips. The main stages of tracking will be available to you, and this is the most important thing. Parcels from China pass through postal centers in Latvia and Hong Kong, because of this, the letters LV and HK are assigned at the end of the track code, rather than CN.

What to do if you can’t track your parcel?

There may be several reasons why the track number may not be tracked. Most of these reasons are easily solvable, and sometimes do not require special solutions. The main reasons why a package is not tracked by track number:

Not enough time has passed since the parcel was sent and the number has not yet entered the database. Sometimes it happens that the track number is not tracked until 10 days from the day the parcel was sent. The main thing here is to be patient and wait until the parcel begins to be tracked in the system.
The tracking number is incorrect. In this case, you need to check the tracking number again with the seller or sender. Also check that the number is spelled correctly. You may have made a mistake when copying or typing a number on the keyboard.

In any case, you should not worry, although the reasons why the track code is not tracked are not limited to those listed, there is always a solution. As a rule, all parcels reach the addressee, and in extreme cases, you can always open a dispute in the online store and you will get your money back.

YunExpress is an innovative company that specializes in providing global logistics service to cross border e-commerce merchants. With the core advantages of innovation and professional, we developed in a remarkable speed and now become one of the largest logistics companies in China. We provide customers with up to 50 kinds of shipping options and also customize solutions based on their business needs.

Flyt Logistics Co., Ltd. is a leading service provider engaged in international air mail, international air express and international storage and distribution, also one of the first partners and recommended logistics service providers of China EBAY. The company provides various post, storage and distribution, order management system, for multinational electronic commerce operators.

Ruston express based in Heilongjiang, a provider of supply chain solutions with respect to Sino-Russia cross-border logistics and warehousing services in eastern europe countries. Main market include Russia, Ukraine, Belarus and others. Ruston provides a series of comprehensive logistics solution, which includes air parcel, commercial parcel, 3C packet, B2B freight cargo, overseas warehousing service etc.

YANWEN is a leading industry provider of e-commerce comprehensive logistics solutions, integrating our specialty, safe, efficient and rapid services to sellers with professional team and cost-benefit service concept. Mainly shipping the registered mail in China, Hong Kong, Germany, United Kingdom, Belgium, Netherlands, Switzerland, Lithuania, along wth YANWEN express, YANWEN line, meanwhile, agents DHL, TNT and UPS express services in China and Hong Kong.

BQC International Logistics Ltd is a leading logistics service provider in Southern China and is a part of the BQC Group. Our core business encompasses international express courier, global forwarding, airfreight, cross-boarder trucking, import and export customs brokerage and supply chain solutions.

KAWA Express covers international express forwarding, postal parcel, tax-free express, FCL, CLC, Air freight ,and overseas warehousing services.With high-quality overseas resources, major foreign trade platform, and modern logistics management, we will continue to optimize the EC logistics channels, and provide more convenient, efficiency, economy logistics solutions.

One World Express is a global E-commerce logistics solution supply company which was established in 1998. We provide multiple solutions for global E-commerce market which are integrated to our multi-courier shipping platform. Our global customer service team will bring the most satisfaction to our regional partners. Your package is our pride!

SprintPack China is a joint venture company created by UK well known ecommerce Logistics Company P2P Mailing and EU Logistics Company SprintPack; SprintPack China is dedicated to provide the most reliable logistics resources in Europe, including pick up, warehousing, transportation, airlines and last mile delivery networks.

BuyLogic was set-up in 2011 in Shenzhen with a vision to provide a global one-stop warehousing & distribution solution in the B2C ecommerce market, with branches in Guangzhou, Shanghai & Yiwu.

Logistics Worldwide Express (LWE) is a logistics leader in the Asia Pacific Market. We have established collaborative networks with last mile and postal service providers around the world. Our services are covered in more than 200 countries in Europe, America, Oceania and South East Asia. We can help you in door to door deliveries, warehousing, postal packets and freight forwarding. We are your one stop end-to-end logistics partner!

Founded in 2008, Shenzhen Sunyou Logistics Co.,Ltd provides a range of services ranging from Shunyoubao special lines, Sunyoutong small packets Global express delivery & warehousing etc. It has over 30,000 square meters of package-handling and storage centers in each transfer center and process hundreds of thousands of international parcels per day.

Shanghai Wise Express was set up in 2002, is a professional team to provide international logistics services. Wise rely on independent research and development of the logistics management system for businesses to provide the best logistics solutions and services.

With a global network in over 220 countries and territories across the globe, DHL is the most international company in the world and can offer solutions for an almost infinite number of logistics needs. DHL is part of the world’s leading postal and logistics company Deutsche Post DHL Group, and encompasses the business units DHL Express, DHL Parcel, DHL eCommerce, DHL Global Forwarding, DHL Freight and DHL Supply Chain.

Russian Post - how to find out where the package is

One of the most proven and simplest methods to find out where your package is through Russian Post is tracking of postal items by item number.

To find out where a particular product is being shipped, recipients and senders need a bill of lading number or a tracking number, or a short TTN. The sender receives such data when registering documents at the branch. The declaration consists of 11 or 14 numbers, which are shown in the upper left corner of the document. These numbers are entered into the column called “Tracking Number”, and click “Track”. And within 2 minutes the exact location of the product of interest is known.

This is not possible when the transfer is sent from branches. Such branches are located in small towns and do not have their own base. This main reason the fact that shipping will take place in 2-3 days, respectively, registration too.

Immediately after it gets to the department that has its own database, it will be registered. Only after completing this procedure is a special number assigned, and then it is possible to find out the location.

Use our convenient tool and track the location of your mail.

International shipment tracking

International shipments are serviced by the Russian Post International group. A young service that tries to serve clients as comfortably as possible for each of them. When sending, the sender receives a tracking number. If available, they will know where the cargo is at any stage of delivery. Abroad, delivery from this company is carried out by courier into the hands of the addressee.

Everyone can try to use the international service and feel that the world is, in fact, much closer.

Which shipments can be tracked?

Modern senders send everything, literally. It could be:

registered letter;
household appliances;
products;
furniture.

You can even send by Russian Post vehicles. But this is not the entire list of possible assortments. In addition, the person will have a declaration in his hands, with the help of which it is not a problem to find out the exact location of the cargo. And you can do this without leaving your home, as long as you have a computer and access to the Internet.

How to track a parcel by recipient's last name

You can receive and track it exclusively via TTN. We recommend checking the details with the sender. If this is not possible, and the express waybill number is lost, no need to worry! It is worth contacting the nearest department, where they will quickly restore the TTN number. To renew, a company employee will require a passport and phone number.

Read below for instructions on how to get the tracking number of postal items from the seller on AliExpress, as well as what to do if the package does not arrive for a long time.

When buying any goods on Aliexpress for the first time, most people wonder how to find out about the movement of the goods, as well as when it will arrive in the designated city at the desired address. To answer these questions you can use special function, namely, tracking parcels from Aliexpress by track number. In this section of the site you can track any purchase from the Aliexpress website, spending only 2-3 minutes on it.

All about the parcel tracking service

How to track parcels from AliExpress?

Tracking , Gearbest and any Chinese stores using the tracking number is quite simple. First you need to determine the track number of your parcel. To do this, you need to go to the Aliexpress website, in the “my orders” section. By clicking on the desired product, you need to find the “View data” mark. After clicking on the specified link, all information about the product will appear, including the tracking number, by which you can determine the location of the product. If the track number is not yet indicated in the description of the product, it means that the seller has not yet sent the parcel. Many buyers start to panic when they don't find a tracking number. In fact, sellers do not always send parcels immediately. From the moment of placing the order until the parcel is sent, it takes about a week. After sending the goods, most sellers duplicate the number in the message to the buyer. From this moment you can start tracking your parcel from Aliexpress. Using our service, tracking your purchases from Aliexpress is very easy. Just enter the order tracking number in the search bar and press “Enter”. After this, the page will display all the results about the movement of the parcel from the starting point of departure to the final destination, indicating all intermediate points. Thanks to this information, you can determine where the parcel from Aliexpress is currently located, and accordingly, you can calculate the approximate time of its arrival.

Advantages of our service

Our service works with all postal services used by sellers. It's no secret that the parcel is first sent by Chinese postal services, and only then transferred to Russian Post. The main difficulty in trying to track mail from Aliexpress is the stage of finding the parcel in China. If everything is more or less clear with the Russian post, then it is quite difficult to understand the Chinese postal services. All information on their websites is presented on Chinese, that is, it is simply impossible to understand where exactly to look for a product by track number. We cooperate with Chinese postal services, so we can provide up-to-date information about the movement of parcels online around the clock. All information on this page is presented in Russian. In a separate section you can find answers to all the most pressing and frequently asked questions that arise when sending and receiving parcels. Service specialists provide detailed information that will make it easy and simple to track your parcels.

Find out where your package is from AliExpress in one click. How does this work

For tracking, data from all the most popular carriers is collected,
You receive data in Russian
All you need to know is the tracking number of your parcel and that’s it.
You will know where the package is, even when it has already arrived in Russia.
Data accuracy. About 15 million parcels are tracked monthly. This allows us to improve the service and improve the accuracy of the collected data.

Parcel departure statuses

By entering the tracking number of your parcel from AliExpress in the search field, you will receive information about the status of the shipment:

Not found
On the way
Receipt,
Not delivered
Delivered,
Problem,
The deadline has expired.

Frequently asked questions

I ordered the product a month ago, there is still no parcel!

All parcels are processed within certain time frames of the International Registered Air Mail Service:

1-2 days – receipt of goods
Day 2-3 – departure from an intermediate point
2-4 days – clearance at customs

It is important to note that after the goods depart from one point, information about it will be stored until the parcel arrives at another point.

4-10 days – arrival on another intermediate point
10-15 days – clearance at customs
15-30 days – internal transportation
Day 60 – the parcel must be successfully delivered. If this does not happen, it may have been returned to the seller for some reason. If the parcel has arrived in the destination country, but has not arrived at the exact address, the postal operator can explain this to you. Contact him.

Where exactly is my parcel now?

We provide information from carriers who deliver goods (shipping). Unfortunately, we do not have additional information. Sometimes delays in sending parcels occur due to the long procedure for clearing goods at customs, as well as due to the location of the airline that transports goods. Sending goods between states is significantly different from domestic mail.

My parcel status is “Not Found”, what should I do?

The “Not Found” status means that we do not have any information about the specified tracking number. In such a situation, we recommend that you carefully check the tracking number provided. If there is no error in entering the number, then you should contact the seller to clarify the parcel number. If after checking it turns out that the number is correct, we recommend waiting 1-2 days. Perhaps the number is simply not included in the database. This happens when the seller has just sent the parcel. Transport companies do not have time to transfer information to tracking services.

I haven't received my order, how can I get my money back?

We are an online parcel tracking platform but are not responsible for the seller's performance. Therefore, in this situation, we recommend contacting the seller. Only he can resolve the issue regarding a refund or sending a new product.

How can I report a change of address?

If the package has already been sent, you cannot change the delivery address. You must wait until the item arrives in your country before contacting your local postal service to change your address.

My package is stuck somewhere, how can I get new information?

Our website only tracks the movement of parcels, but we cannot have any influence on the delivery time. We simply collect information from various sources, from various carriers. Information is loaded into our service immediately after it is received from sources.

Can you check and confirm my address by tracking number?

Our service is a third-party company that only tracks the movement of parcels. We do not take any part in the sale or transportation of goods, therefore we do not have information about buyers and delivery addresses. Moreover, the address is classified information, and therefore carrier companies do not provide it to us. To check, you can contact the sender of the parcel.

What is the difference between registered and regular mail services?

Each seller-shipper can choose registered fast mail, for example, send the goods by registered mail, or arrange regular delivery. The deciding factor is the cost of the product. If the package is of low value, then sellers mostly choose unregistered shipping methods. Registered mail is tracked much better. Information about the movements of unregistered mail is not provided in full. In fact, unregistered mail is collected in one large package, the departure of which will be reported. Carriers rarely provide any additional information.

When will I receive my parcel?

Information on calculations of the time of transportation of goods by logistics companies is not available for third-party services. Delivery takes from 15 to 35 days from the date of dispatch.

Can you confirm the validity of my tracking number?

We can confirm the validity of the tracking number provided it is in the correct numeric format. However, we cannot confirm that this package belongs to you. You should carefully choose a seller so as not to be deceived.

My item is marked as expired, what should I do?

If there is an "Expired" note, this means that the item has certain shipping conditions, but the status has not been updated for a long time. It is necessary to contact the carrier and establish what happened to the goods and how they were transported.

Why is my parcel being delivered to a different address?

There may have been an error with the carrier. To find out, you can visit the carrier's website.

What does the Notification status mean?

The Notification status means that the product is in a special situation. The reason may be that the parcel is sent to the sender due to an incorrectly specified address, or the lack of customs clearance, provided that the goods are counterfeit, narrowed or damaged. In this case, you need to contact the carrier for details.

What to do if customs clearance is required?

Customs clearance is a mandatory process when sending any goods from one country to another. If customs clearance is required, you can contact the carrier or sender. Large, expensive items require payment of tax. It is important to take this fact into account when arranging delivery.

Parcel status “Not delivered”, what to do?

If the package has the status "Undelivered", this means that the package was not transferred to the final recipient. It may have been sent back to the buyer if no one showed up to receive the purchase. Postal services store parcels for up to two weeks and then send them back if no one comes for them.

If the address is incomplete, will the parcel be delivered?

The parcel will be delivered, but it will take longer to travel than usual. This is due to the fact that during the delivery process the goods pass through several sorting points. Due to inaccurate or incomplete information, the package will be sent to the wrong centers and then returned. This will take additional time.

The parcel has the status “Issue”, where can I pick it up?

The “Issue” status means that the parcel has arrived at its destination and is in the local postal service. You can contact the postal operator directly to find out when and where to pick up your parcel.

My package is “On the way” for a very long time. How can I find out his location?

International shipping takes a long time, especially if the package was sent unregistered. Sometimes it takes a lot of time to clear things at customs. Therefore, do not worry, the status will change over time.

The status of the shipment is “Notification sheet left”, but I did not receive it, what should I do?

The notice sheet is left by the postman in the box or under the door. If you haven't received it, you can simply call your local post office and find out when and where to pick up the package.

My package is listed as "Delivered", what should I do?

The “Delivered” status means that the package was successfully delivered. If you didn't receive it, someone else may have received it for you, or it may be sitting in your mailbox. If necessary, you can contact us by email for information.

I ordered a parcel from China, why is it indicated that it is coming from Singapore?

Many online sellers operate in multiple countries. When placing an order, sellers simply select a more convenient departure point.

What does universal postal parcel mean?

A universal parcel is considered to be mail up to 10 kilograms. To track them, a single track number is used, both in foreign postal services and in the country of destination.

My package was delivered to the wrong address. Can you resend it?

First, you need to confirm that the delivery address is indicated correctly by the sender. If the delivery was made to a different address, you need to contact your local postal service and explain the problem.

Finding a Russian Post parcel is quite simple, for successful tracking you will need 2 components: the postal identifier of your parcel and our website :) ✅ So that we can find out where the parcel is - enter the postal item number in a special window ➤ Next, click on the button in the form of a “magnifying glass” and that’s it done - now you can see the entire route of your parcel on the screen.

track your parcel using track pochta.ru

Where is the Russian Post package❓

How do I find out where my package is❓ - this is exactly the question many users come with.
✅ The answer is Yes! We can find out where the Russian Post parcel is located, please help us and do just one small action - fill out the form to track the track number of your Parcel and click on the “magnifying glass”. ➤ After this, our website will happily and at the speed of sound :) be able to track the parcel and provide all the necessary information.

You can track an international parcel❓

The process of tracking international parcels is our favorite ❤ activity :). There are slight differences from domestic Russian Post shipments. The postal identifier assigned to international parcels usually contains additional characters in the form of capital Latin letters; each country has its own unique set of letters. For example, for Russia it is “RU”, parcels sent from/to China are marked with the letters “CH”, Hong Kong is identified as “HK” - a complete list of countries and postal codes is available on the wikipedia website. Why did we suddenly decide to tell you about these mysterious country codes? The fact is that many users enter only numbers, without letters, into the tracking field, or enter letters in Cyrillic (Russian keyboard layout) - because of these errors, the service cannot find parcel by number. Correctly enter the track number with all the information (letters and numbers) in the designated order + type the letters on the English keyboard - then the site will be able to track the parcel in the database. Examples of format for international parcel numbers:

RU201586016HK
RU383267170CN
NL111741297RU

track international parcel post office

How to track a Russian Post parcel?

To track a parcel and find out in which particular department the caring hands of Russian Post workers touched it the last time, you need to know its unique identification number. You can find it on a check issued at the post office, or you can receive it from a third party - this can be the online store where you placed the order or a private person involved in the process of sending the parcel.
You know the track number ❗ - this is great news, congratulations :) Enter this number into the form as shown in the screenshot below and let our website track the entire path of the parcel.

how to find out where the package is

What to do if Russian Post parcel tracking “failed”? Or possible reasons for the lack of information on the parcel:

The first, and also the most common (trust our experience) cause of the problem with the lack of parcel tracking information, is a simply incorrectly entered postal item number. Check the number entered in the tracking field, if you entered everything correctly - read on;)
Perhaps the parcel was sent just a few hours ago and that is why the service cannot find the parcel in the Russian Post database. Conclusion: if your parcel was sent no later than 24 hours, we strongly advise against worrying about its loss, everything will be fine :) Try repeating “package tracking” after a while.
Parcel tracking failed due to a failure in the service - yes, this can even happen to us :) The fact is that on our website, as well as on the official website of the Russian Post (pochta.ru), there are delays or failures in the operation of electronic databases that lead to time delays in tracking. There is no reason to panic - we apologize for the temporary inconvenience. Remember, we value each of our visitors and do everything to make searching for your parcel as fast and convenient as possible ✈ for you.

What is the parcel tracking number?

The word “track” migrated to us from English language, its “parent” is tracking (EMS is an abbreviation for the Russian Post division responsible for express delivery. The main difference between ems items and “regular” parcels is the speed of their delivery to the final addressee. Such items are delivered much faster ✈ and, as a rule, by courier from hand to hands. The disadvantage of sending EMS parcels is the cost of such services - it is several times higher than standard rates.